Privacy Policy

Privacy Policy

Effective Date: [June 16, 2026]

1. Introduction

Dezhou Yilun Conveying Machinery Co., Ltd. operates the website https://www.yilunconveyor.com/ . This Privacy Policy explains how we collect, use, store, disclose and protect your personal data when you browse our website, submit inquiry forms, request quotations, ask for product samples or communicate with our sales team.

This policy complies with the General Data Protection Regulation (GDPR) for visitors from the European Economic Area (EEA), United Kingdom and Switzerland, as well as the California Consumer Privacy Act (CCPA) for California residents in the United States. By accessing and using our website, you acknowledge and agree to the practices described in this policy.

2. Data Controller Information

● Company Full Name: Dezhou Yilun Conveying Machinery Co., Ltd.

● Registered Address: No. 6 Ningde Road, Ningjin County, Dezhou City, Shandong Province, China

● Privacy Contact Email: yilunconveyor@dzyljx.com

● Business Scope: Manufacturing & export of conveyor systems, industrial machinery, OEM customized equipment

3. Personal Data We Collect

We collect two categories of information: data you voluntarily submit, and technical data automatically collected during your visit.

3.1 Information You Submit Voluntarily (Inquiry / Contact Form)

When you fill out our online inquiry form, send emails or chat with our online consultant, we may collect:

1. Full name, job title

2. Company name, industry, business scale

3. Email address, phone number, WhatsApp / Skype ID

4. Product requirements, purchase quantity, target delivery port, budget

5. Shipping address, company registration info (for formal orders)

6. Any other information you voluntarily leave in message content

3.2 Automatically Collected Technical Data

When you browse our website, our server and analytics tools automatically record non-identifiable technical information:

IP address, country/region location

Device model, operating system, browser type

Pages viewed, stay duration, click records, entry & exit links

Date and time of website access

Cookie and tracking tag data (see Clause 6 Cookies for full details)

We will NOT collect sensitive personal data such as ID numbers, bank card information, race, religion or health information through this website.

4. Legal Basis & Purposes for Processing Your Data

For users in the EEA/UK/Switzerland, we process your personal data based on the following legal grounds under GDPR:

Performance of a contract: To provide quotation, sample arrangement, order production, logistics and after-sales service as requested by you

Legitimate business interest: Website traffic analysis, product optimization, fault maintenance, anti-fraud and security protection

Your explicit consent: Sending product catalog, new machine updates, factory promotion offers via email

Legal obligation: Retain trade records to comply with Chinese customs, tax and foreign exchange supervision rules

We use collected data only for these specific business purposes:

Reply your inquiry, offer customized machinery solutions and formal quotations

Arrange sample production, sample delivery and technical parameter support

Complete order communication, production progress tracking, shipment and after-sales service

Optimize website layout, product pictures and introduction content based on visitor behavior

Send periodic product catalogs, factory discount promotions and new equipment updates (you may unsubscribe anytime)

Resolve disputes, respond to customer complaints and protect legal rights

Comply with domestic and international trade, tax and customs regulatory requirements

5. Third Parties We May Share Your Data With

We will never sell, rent or trade your personal information to irrelevant advertising companies. We only share necessary data with trusted service providers who sign strict data protection agreements with us:

Website hosting & cloud server providers (store website and form submission data)

Google Analytics, Google Ads (traffic statistics, overseas marketing delivery)

Online live chat plug-in suppliers (support real-time business consultation)

International logistics & freight forwarders (only share shipping address for order delivery)

Payment service providers (T/T, PayPal, cross-border collection platforms for order payment)

Legal and accounting consultants (only when required by laws)

All third-party service providers are prohibited from using your personal data for their own independent marketing purposes.

6. Cookies & Tracking Technologies

Our website uses functional cookies, analytics cookies and marketing cookies to improve browsing experience:

Necessary functional cookies: Keep website basic functions running, no user tracking

Analytics cookies: Count visitor volume, analyze page access data, improve product display

Marketing cookies: Deliver targeted machinery promotion ads on Google and social platforms

You can disable or delete cookies at any time through your browser’s setting menu. Disabling cookies may cause partial website functions to work abnormally. You may view our independent Cookie Policy via the link in the website footer for detailed rules.

7. International Cross-Border Data Transfer

Our website server and customer data database are located in China. When you visit from Europe, North America, Southeast Asia and other overseas regions, your personal data will be transmitted and stored within China.

We adopt industry-standard encryption storage, internal employee data access authority control and regular server security maintenance to protect your information. If you object to cross-border data transmission to China, please stop submitting any inquiry information on our website.

8. Data Retention Period

We only store your personal data within the shortest necessary period:

Inquiry customer contact data: Reserved for 5 years after the last communication; after expiration, data will be anonymized or permanently deleted

Formal order customer data: Reserved for 10 years to meet customs, tax and foreign exchange filing requirements

Website access log & cookie data: Automatically cleared after 12 months

9. Your Privacy Rights

9.1 Rights for EEA / UK / Switzerland Visitors (GDPR Rights)

You have the right to send an email to [privacy@shturl.cc/CzKCe] to apply for the following operations free of charge:

Access: Obtain a full copy of all personal data we stored about you

Rectification: Correct wrong or incomplete contact information

Erasure (“Right to be Forgotten”): Request full permanent deletion of all your personal records

Restriction of processing: Suspend us from processing your data temporarily

Data portability: Receive your contact data in readable electronic format

Objection: Refuse us to use your data for marketing and website analysis

Withdraw consent: Cancel your subscription to promotional emails at any time

We will reply to all privacy requests within 15 working days after receiving your identity verification information.

9.2 Rights for California Residents (CCPA)

If you are a California consumer, you have the right to:

Request disclosure of categories of personal data we collected about you in the past 12 months

Request permanent deletion of your personal information stored on our system

Opt out of any sale of your personal data (we do not sell user data at present)

You may submit your CCPA request via our dedicated privacy email.

9.3 Unsubscribe Marketing Emails

Every promotional email we send contains an unsubscribe link at the bottom. You may click the link to stop receiving machine catalog and discount emails at any time. Even after unsubscribing, we can still send transaction emails such as quotation follow-up, order production notice and after-sales notifications.

10. Data Security Protection

We take comprehensive technical and management measures to protect your personal data:

Encrypt form submission data transmission via HTTPS protocol

Set tiered access permissions for internal staff; only sales and management personnel with business needs can view customer contact information

Regular server vulnerability scanning and database backup

Sign non-disclosure agreements with all employees and third-party service partners

However, no internet data transmission or electronic storage method can guarantee 100% absolute security. We cannot fully eliminate potential data leakage risks caused by uncontrollable network attacks.

11. Minors Protection

Our website is only for enterprise purchasing customers and industrial business cooperation. We do not intentionally collect personal information from users under 16 years old. If we accidentally obtain data of minors, we will immediately delete all relevant records after confirmation.

12. Business Asset Transfer

In case of company merger, acquisition, factory asset transfer or business restructuring, customer personal data will be transferred as part of business assets. The new entity will still abide by this Privacy Policy to protect your data rights. We will notify you via website announcement before the transfer takes place.

13. Revision of This Privacy Policy

We reserve the right to update this Privacy Policy irregularly to adapt to new data protection laws and website business adjustments. After revision, we will update the “Effective Date” at the top of this page. Your continuous browsing and use of our website after the update takes effect means you accept the revised policy terms. We recommend you check this page periodically.

14. Contact Us for Privacy Issues

If you have any questions, complaints or data right requests about this Privacy Policy, please contact us via:

Privacy Dedicated Email: [privacy@shturl.cc/CzKCe]

Company Address: [Your Full Factory Address, Dezhou, Shandong, China]